General information

Insby doo respects your privacy and is committed to protecting the personal information you provide to us. Please read the Privacy Policy below to understand how we use and protect the information you provide to us.

Collection, holding, processing and use of personal data are performed in accordance with the Law on Personal Data Protection ("Official Gazette of RS", No. 87/2018).

The data will not be used for purposes that are not in accordance with the law or in any other way that could be harmful to you, including the invasion of your privacy.

Data collection

In order to provide you with a particular service online, we will ask you to voluntarily provide us with some personal information. The information we receive from you includes your name, address, telephone numbers and e-mail address. We will not ask you for additional information that is not necessary or there is no justifiable reason to provide it to obtain the service you have requested.

Processing personal data

If you send us your personal data yourself, you have authorized us to process this data in order to improve the services, measure customer interest in the services we provide, as well as inform about the services.

We do not share your information with our business partners, but we may send you offers on behalf of our business partners. If you accept the offer of our business partner and become their client, please note that they may ask you for information that they will use in accordance with their privacy policies, which may differ from ours.

The information you share with us is stored on servers in our company, and can be accessed by company employees and other affiliates within our company and may be used for purposes for which you have given your approval.

Processing childrens personal data

Insby doo / TAP does not use the site or the mobile application to collect personal data from children under the age of 16, or to sell services to them. If you are a minor, it is essential that you obtain the permission of your parents or guardians before giving us information about yourself.

Location Data Collection

Please note that if you are using TAP 2Delivery application, and you have background location turned on TAP 2Deliver will ocassionally send your location to TAP backend servers even if your app is not on the screen. We are using this information exclusively to enable reliable routing. If you would not like app to send location while not active on the screen, please make sure that you exit the app by pressing exit button, this will prevent location data collection.